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FAQ's

Question & Answer

Who is ALAM Group Indonesia?
What products are sold and what types are available?
Where do the products come from?
Does the production involve multiple parties?

Yes, our production process involves collaboration with various entities, from local farmers for raw materials to partnerships with factories and other institutions in the processing phase. Our goal is to create a fair economy involving multiple stakeholders.

Minimum purchase requirement?
Accepted payment methods?
How long does the product preparation process take before shipping?
Do you offer OEM services?

Yes, we do offer OEM services for selected products with minimum order requirements tailored to the product type. For more information, please contact our marketing team at marketing@alamgroupid.com.

Are the products organic?
What is the ordering procedure like?
If a product is not in the catalog, can I request a specific item?
Any other questions?
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